Frequently asked

Questions, answered.

Everything agents ask before they start — pricing, the AI, the free trial, your data, and how to get going.

The platform

What is Newmarket Edge?+

Newmarket Edge is an all-in-one platform for real estate agents. It combines a personal AI assistant, a full CRM, email, a branded client app, a meeting recorder, an expense and deduction tracker, and more — built to run your entire business from one place.

Who is it for?+

Licensed real estate agents. It is built for agents who want to run a modern, AI-powered practice without stitching together a dozen separate tools.

Does it replace the other tools I pay for?+

For most agents, yes. One subscription covers your CRM, email organization, transaction tracking, client app, and a suite of tools that would otherwise be several separate subscriptions.

The AI assistant

Is the AI just a chatbot?+

No. It is a private assistant trained on your own knowledge and identified as yours. It learns how you work, answers your clients in your voice, and hands anything that needs your judgment back to you.

Will the AI send emails or messages without me?+

No. The assistant reads and drafts, but it never sends anything on its own. Every client-facing message waits for your one-tap approval — you always have the final word.

Do I have to train the AI myself?+

You teach it as you go — your answers, your listings, and how you work — and it gets sharper with every interaction. There is nothing technical to configure.

Does the assistant replace me with my clients?+

No. It makes your knowledge available to your clients around the clock and answers routine questions instantly, but anything requiring your professional judgment or license comes to you. You stay in the relationship.

Pricing & billing

How much does Newmarket Edge cost?+

There are three tiers: Pro at $149/month, Elite at $299/month, and Edge at $399/month. The pricing page breaks down exactly what is included in each.

Is there a free trial?+

Yes. You can start with a 14-day free trial to try the platform before you commit.

Am I locked into a contract?+

No. Plans are billed month-to-month, and a discounted annual option is available if you would rather pay yearly. You can change tiers or cancel anytime.

Getting started

How do I get started?+

Request access and start your 14-day free trial. A founder personally helps you get set up — it is a hands-on onboarding, not a "figure it out yourself" signup, so you are running on the platform quickly.

Can I bring my existing contacts and CRM?+

Yes. Your contacts import from a CSV or Excel export of virtually any CRM, with automatic field-mapping and duplicate detection, so you are not starting from scratch.

Is Newmarket Edge available in my state?+

Newmarket Edge is built for California agents today. If you are in another market, you can join the waitlist and we will let you know as we expand to your area.

Your data & the client app

Is my data secure?+

Yes. Your data is encrypted, access is protected, and when you connect your email it is read-only by default — you stay in control of what the platform sees. We never sell your data.

Does the client app really carry my branding?+

Yes — your photo, your colors, and your name. Your clients experience it as your app throughout their entire buying or selling process, keeping you top of mind.

Still have a question?

Request accessEmail us →